Need help now?

As a registered charity YMCA Central Herts offers a range of services that complement the needs of individuals within the community by partnering people on their journey with us. For this reason we are not always the best place for short term emergencies as our work complements rather than duplicates existing services.

The reception at Peartree Lane will be able to advise the best we can However we have excellent links with other agencies and partner organsiations and our door is always open for support and advice.

Do you need Housing support?

At this present time YMCA Housing at Peartree Lane is unable to provide direct access for potential residents. This is due to an interview process which ensures that we identify individual support requirements and decide whether the YMCA is the best place to meet those needs. To apply for housing refer to our application process and criteria.

If you are over 18 and have an immediate housing need

Please call Welwyn Hatfield Council who have a 24 hour housing helpline for urgent cases which cannot wait until the office is open.

This number is 0800 111 4484.

If you require same day emergency accommodation then please call the YMCA on 01707 351400 and speak to Reception. We will be able to issue you with information detailing emergency/ night shelter accommodation in the Hertfordshire area.

Alternatively, Shelter run an immediate advice line if people need accommodation for the night: 0808 8004444. They have an up-to-date list of all vacant spaces in hostels/ shelters, but usually these will be based in London.

If you are under 18 and have an immediate housing need

If the person is under 18 we would call (the Children, Schools & Families helpline (including out of hours): 0300 123 4043 and advise them of the situation. They will be able to provide further advice and support.

Do you need support or guidance for a child or family?

Our Children's Centres offer support, advice and guidance for families and carers with children under five years old. Please contact our Children's Centres directly who will be happy to advise you on how and where you can access the support you need.

Outside office hours emergency support is offered by Parentline Plus on 0808 800 2222. Parentline Plus works to offer help and support through an innovative a range of free, flexible and responsive services.